Privacy policy

RACETECH Motorsports LLP, NO 37/49/3, Udayagiri village, Kasaba Hobli, Devanahalli, Bengaluru Rural Karnataka 562110

Email: info@racetech.co.in

Last Updated: 03 March 2026

Who We Are

Welcome to RACETECH MOTORSPORTS LLP. We are an online retailer of automotive parts accessories, software merchandises and driving experiences operating from Bangalore, India. When we say “RACETECH MOTORSPORTS LLP”, “we”, “us” or “our” in this policy, we are referring to RACETECH MOTORSPORTS LLP and its website at www.racetech.in and www.racetech.co.in.

We take your privacy seriously. This Privacy Policy explains what personal information we collect from you, why we collect it, how we use it, and your rights in relation to it.

Please read this policy carefully. By using our website or placing an order with us, you confirm that you have read and understood this Privacy Policy.

1. What Information We Collect

We may collect the following types of information when you use our website:

1. Information you give us directly:

Your name, email address, phone number, delivery address and billing address when you place an order or create an account.
Your payment details (processed securely — we do not store full card details on our servers).
Messages or enquiries you send us via our contact form or by email.
Feedback, reviews or comments you leave on our website.

2. Information collected automatically:

Your IP address, browser type, device type and operating system.
Pages you visit on our website, how long you spend on them, and links you click.
Cookie data and similar tracking technologies (see Section 7 below).

3. Information from third parties:

Payment providers through Razorpay/PayU/CCAvenue. who confirm the outcome of transactions.
Courier and logistics partners who provide delivery status updates.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing your orders — to confirm, pack, dispatch and deliver your purchases.
Customer service — to respond to your queries, complaints and return requests.
Account management — to create and maintain your customer account.
Payments — to process payments.
Marketing — to send you promotional emails, offers and updates about new products, if you have opted in (you may unsubscribe at any time).
Website improvement — to analyse how our website is used and to improve your experience.
Legal compliance — to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

We will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

3. How We Share Your Information

We do not sell, rent or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

Courier and logistics partners — to arrange delivery of your order with Blue Dart Delhivery and Similar Service providers .
Payment processors — to securely process your payment through Razorpay/PayU/CCAvenue and Similar Service Providers .
IT and website service providers — who host and maintain our website on our behalf.
Legal and regulatory authorities — if we are required to disclose your information by law, court order or government authority.

All third parties we share data with are required to handle it securely and in accordance with applicable law(s).

4. How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

Order and transaction data is retained for 7 years.
Account data is retained for as long as your account remains active, and for [7] years after closure.
Marketing preferences are retained until you unsubscribe or withdraw consent.

5. Your Rights

Under applicable Indian data protection law, you have the right to:

Access — request a copy of the personal data we hold about you.
Correct — ask us to correct inaccurate or incomplete data.
Erasure — ask us to delete your data in certain circumstances.
Withdraw consent — withdraw any consent you have given us for processing your data, including for marketing emails.
Raise a complaint — raise a concern with us or with the relevant data protection authority.

To exercise any of these rights, please contact us at info@racetech.co.in. We will respond within 30 Business days.

Our website uses cookies — small text files placed on your device — to improve your browsing experience, remember your preferences and help us understand how our website is used.

We use the following types of cookies:

Essential cookies — necessary for the website to function (e.g., your shopping cart).
Analytics cookies — to understand website traffic and usage patterns (e.g., Google Analytics).
Marketing cookies — to show you relevant advertisements [*].

You can control and disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Our website uses SSL/TLS encryption. [NOTE TO RACETECH MOTORSPORTS LLP: Please confirm the security certificate your site uses.] However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: